ITConnect Business Process Request

Is this request for a project covered under the operating/strategic plan? If unsure, select "No / I don't know".(Required)

Yes

No / I don’t know

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If an IT member is listed on your Project Charter, please contact them to submit the form on your behalf or feel free to proceed below.

Please provide your email:(Required)

What team(s) will be impacted by this request?(Required)

Check all that apply.

If External Stakeholder, please specify:(Required)

Which Business Process service are you seeking assistance with?(Required)

Process Documentation (I need to document the current state of an existing process)

Process Improvement (I need to improve an existing process, that has already been documented)

Process Creation (I need to create and document a brand new process)

What is the name of the process in question?(Required)

Briefly describe the process in 2-3 sentences:(Required)

How often does this process occur?(Required)

Please indicate daily, monthly, quarterly, etc.

Which roles are involved in the process?(Required)

Please provide the job title(s) of the roles involved (Associate Director, Marketing Specialist, Financial Analyst, etc.).

Process Improvement

Has this process been documented?(Required)

Yes

Briefly describe this process and explain why it needs to be improved:(Required)

Describe the pain points and gaps associated with this process.

Process Documentation

Is this process currently being used?(Required)

Yes

Process Creation

What is the goal of creating this new process?(Required)

Describe in short the impact and purpose of creating this new process. E.g. To better structure the way we review instructor contracts in turn enhancing readability and efficiency.

How often does this process occur?(Required)

If so, how many times in a month?(Required)

Impact and Risk Assessment Section:

Stakeholder(s) Impacted:(Required)

Please check all that apply.

SCS Staff

Students

Instructors

External Stakeholder

Other (please specify)

If other, please specify:(Required)

Meeting this request will allow for:(Required)

Time Saved

Money Saved

Revenue Generated

Positive Student Experience

Compliance/Regulatory Requirement

Create Positive Impact to Brand/Reputation (internal or external)

Mitigate Negative Impact to Brand/Reputation (internal or external)

Alignment to Strategic Plan

Other (indicate in comments)

Who is the owner of this process?(Required)

Enter the role of the owner of this process. (Example: Associate Director, Student Services)

Who is the Business Approver of this request?(Required)

Enter the email address of the Manager/Director who will review and approve this task.

What is the proposed completion date?(Required)

The final delivery date will be based on the effort and impact of the request.

Provide any existing supporting documentation relating to this process and request:

Include any existing process maps, documents, agreements, etc. Links to SharePoint are preferred, please share in the comments field below.

Drop files here or

Accepted file types: jpg, jpeg, png, gif, bmp, tiff, svg, webp, raw, doc, docx, pdf, txt, rtf, csv, log, xls, xlsx, ppt, pptx, odt, ods, odp, pages, numbers, key, mp4, mov, wmv, flv, avi, mkv, webm, mpeg, mpg, m4v, 3gp, Max. file size: 32 MB, Max. files: 8.

Additional comments:

Please provide any additional comments or SharePoint links if needed.

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